About

Aquarius has had a reputation for excellence since its inception in 2004 and during this time we have continuously developed our software solutions for the road transport industry.

Road transport innovation since 2004

Our aims

The Aquarius team

Our management team is full of knowledgable industry professionals.

Guy Reynolds

Guy established Aquarius IT Ltd in 2004 and uses his extensive industry knowledge to drive the company’s success through the digital evolutions of the last 18 years. Guy has become a prominent industry figure and authority on drivers’ hours legislation and associated digital tachograph compliance and works with both the Government and the media as a spokesperson.

Guy Reynolds

Co-founder

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Dave Bailey

As co-founder, software engineer, system architect and drivers’ hours law expert, Dave leads our development team in the ongoing expansion and maintenance of the Aquarius suite of integrated software solutions. With a hand on future industry projections, Dave delivers with a successful, personal, hands-on approach.

Dave Bailey

Co-founder

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Mark Johnston

Since 2000 Mark has worked at senior level with many of the UK’s leading bureaus and tachograph analysis providers; in customer service and technical management roles. Since being appointed as Director in 2015 Mark has been instrumental in building the brand, championing the launch of ClockWatcher Elite in 2017 and leading the development of our integrated driver and vehicle solutions. In May 2024, Mark was appointed Managing Director.

Mark Johnston

Managing Director

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Neil Chetwynd

Neil has been a dedicated member of our team for over a decade, and his experience of working in both technical support and IT roles has given him a deep understanding of all our products, services, and customer needs. Neil uses this knowledge to lead the development team, with a focus on innovation, efficiency, and customer satisfaction.

Neil Chetwynd

Director of Development

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Liz Haselden

Liz has worked in a management role within Aquarius for over 8 years and has more than 20 years’ experience in marketing, specialising in road transport through her roles with leading bureaus and tachograph analysis software providers. As a key member of the team Liz has successfully driven the promotion and success of the Aquarius IT brand profile with her passion for branding, online marketing, events and visual content.

Liz Haselden

Director of Marketing & Operations

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Subir Gupta

Subir has studied the technological evolution of the industry since 2009 and witnessed first-hand, with customers across several transport sectors, the changes being adopted by operators for both driver and vehicle compliance. Equipped with this comprehensive expertise, passion and drivers’ hours law knowledge, Subir provides sound professional advice on hardware and software solutions for individual operation’s compliance requirements

Subir Gupta

Sales Manager

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Marc Caplin

Marc’s roles during his career in road transport have included Driver CPC trainer, ‘O’ licence holder and national account manager. Over the years, he has gained a reputation for his expertise in transport compliance and as a reliable source of information. As Compliance Manager Marc sits on industry related steering groups in Brussels and draws on his insightful experience to act as a trusted compliance advisor for many of our key accounts whilst managing the output of compliance from the Aquarius team.

Marc Caplin

Compliance Manager

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Ian Hudson

Based in our Warrington office, Ian manages our Technical Support Team and works alongside the sales and development teams to ensure that customers software enquiries and hardware-related queries and handled efficiently. He is also responsible for managing all of the company’s IT equipment, which includes managing the support and admin systems to ensure customers receive an effortless experience on and off-line.

Ian Hudson

Technical Support Manager

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Alex Young

Alex works within our national account management team, and in his role, he focusses on building new customer relationships through on-boarding and training. As our Commercial Account Executive, he thrives on being able to support customers through the early induction stages and helping them with any software queries.

Alex Young

Commercial Account Exec

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Trish Kemp

Trish has worked on our customer service helpdesk since 2000 and using her experience she ensures customers get the support they need. Trish says her favourite part of the job is the daily interactions she has with customers; be it helping with the initial set-up, arranging training, or just having a chat with them to make sure they are ok.

Trish Kemp

Customer Service Exec

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Lloyd Jones

Lloyd is a pivotal member of our support team, and in his role as Technical Support Engineer, he enjoys assisting customers and guiding them through the software; he especially thrives on resolving complex support cases to the satisfaction of customers. Lloyd is also our official in-house photographer, and in his spare time, he runs his own photography business in Warrington.

Lloyd Jones

IT Support Technician

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Connor Haslam

Connor is another one of our Technical Support Engineers, and he has worked in this role for the last 4.5 years providing customers with support on software and hardware related issues. He is also one of database management experts and troubleshooters. In his own words he loves the ‘vibe’ of Aquarius and gains great satisfaction from helping customers.

Connor Haslam

IT Support Technician

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Aaron Murray

Before joining Aquarius in 2024, Aaron spent many years working in customer service and transport operations within the parcel delivery sector, including senior customer service roles. This experience has given him a strong understanding of both the operational pressures customers face and the importance of providing responsive, practical support.

As part of Aquarius’ technical support team in Lymm, Aaron helps customers and colleagues with day-to-day technical queries, while continuing to develop his specialist IT knowledge. He is currently completing a Level 4 Cyber Security Technologist – Engineer Apprenticeship, combining formal learning with hands-on experience and further strengthening the technical expertise he brings to his role.

Aaron Murray

IT Support Technician

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Chris Cuffe

Chris has more than 30 years’ experience in technology and software, including senior roles in IT and business management. In 2007, he moved into the road transport sector as Sales and Marketing Director at Tachosys, where he spent 13 years helping to build the business and developed extensive knowledge of tachographs, compliance technology and the needs of transport operators.

Having known and worked with Aquarius for more than 17 years, Chris now works alongside the management team as a consultant. He plays a key role in customer onboarding and training, managing the successful roll-out of Aquarius products and helping customers get the very best from their investment. Drawing on his considerable industry and technology experience, Chris also provides valuable feedback to the development team, identifying practical ways Aquarius’ software and customer support can continue to evolve.

Chris Cuffe

Consultant

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James Smith

James joined Aquarius IT in 2018 as an apprentice Software Developer and has since progressed through to the management team. During this time, he has built extensive knowledge of Aquarius’ technology and the evolving digital requirements of the road transport industry.

As a key member of the development team in Birmingham, James leads the team ensuring that projects are focused on continually improving the way customers use Aquarius’ online platform and App. With a hands-on approach to development and problem-solving, he plays an important role in turning new ideas and customer requirements into practical digital solutions that make managing compliance easier.

James Smith

Lead Developer

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Lewis Durham

Lewis brings many years of experience working within a highly compliance-led industry, where he developed a strong understanding of consultative sales and the importance of building trusted, long-term customer relationships. This experience closely aligns with Aquarius’ approach of understanding each customer’s individual requirements and providing practical solutions and ongoing support.

Based in the South East, Lewis works closely with both new and existing customers, helping them identify the Aquarius solutions best suited to their operational and compliance needs. With a high concentration of Aquarius customers across the region, he also provides valuable face-to-face support, while playing an important role in the company’s continued growth.

Lewis Durham

Commercial Account Executive

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